Magento 2.4.4 Logs Admin Out Once On Customer Admin Page

[jhaskinshc4966]

Hello All,

I have a scenario that I'm hoping someone has come across. In the Magento admin, when I enter a customer edit page, I am quietly logged out during the various Ajax processes.

An example of the Ajax call that triggers this is:

It's supposed to return a JSON value along the lines of:

Instead it returns this:

Of course, any subsequent clicks on the site sends me back to the login page.

I don't see anything obvious in the logs that would explain this. Has anyone encountered anything like this?

Thanks.

[johnwebdes40a5]

Hello @jhaskinshc4966 

Check Magento Session Configuration:

         Verify Session Storage: Open app/etc/env.php.

         Check the session configuration under the session key:

Clear Sessions:

        If the session storage is files, delete old session files:

        rm -rf var/session/* 

 Cookie Domain and Path:

       Update Cookie Settings:

       Go to Stores > Configuration > General > Web.

       Expand the Default Cookie Settings section.

 CSRF Token Validation:

      Increase Admin Session Lifetime:

      Go to Stores > Configuration > Advanced > Admin > Security.

      Set Admin Session Lifetime (seconds) to a higher value, e.g., 86400 (24 hours).

​Hope it helps ! 

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