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Missing Option for RMA in Magento 2.4

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Missing Option for RMA in Magento 2.4

I have built a brand new 2.4 site.Screenshot 2020-10-16 at 16.37.23.png

 

According to the docs I can turn on the inbuilt RMA by going to Configuration > Sales > Sales > RMA but there is no RMA settings in my magento.

 

Have I missed something ?

 

1 ACCEPTED SOLUTION

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Re: Missing Option for RMA in Magento 2.4

I noticed that you tagged this post with "Community Edition" (ie. Magento Open Source). The RMA feature set only comes with a paid Magento Enterprise Edition (ie. Magento Commerce) license.

 

There are many competing RMA solutions that you could consider. If you use a shipping solution like ShipStation, they have a white label RMA solution that will work across all of your sales channels.

 

If you want a better user experience, RelayCloud.io could be really helpful. (Here's a podcast episode about this: https://jetrails.com/podcast/?season=1&episode=47)

 

Alternatively, if you just need very basic RMA functionality, like what comes with Magento Commerce, there are several extensions you can choose from, like: https://marketplace.magento.com/amasty-rma.html or https://aheadworks.com/rma-extension-for-magento-2

 

Best of luck!

 

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3 REPLIES 3
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Re: Missing Option for RMA in Magento 2.4

I noticed that you tagged this post with "Community Edition" (ie. Magento Open Source). The RMA feature set only comes with a paid Magento Enterprise Edition (ie. Magento Commerce) license.

 

There are many competing RMA solutions that you could consider. If you use a shipping solution like ShipStation, they have a white label RMA solution that will work across all of your sales channels.

 

If you want a better user experience, RelayCloud.io could be really helpful. (Here's a podcast episode about this: https://jetrails.com/podcast/?season=1&episode=47)

 

Alternatively, if you just need very basic RMA functionality, like what comes with Magento Commerce, there are several extensions you can choose from, like: https://marketplace.magento.com/amasty-rma.html or https://aheadworks.com/rma-extension-for-magento-2

 

Best of luck!

 

View solution in original post

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Re: Missing Option for RMA in Magento 2.4

Thank-you I wondered if I was missing something very obvious.

 

I am about to install ship easy and pick easy, I will ask Jim at moogento what I should get.

 

Thanks

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Re: Missing Option for RMA in Magento 2.4

The RMA feature does exist in the Magento platform. But it is available to the Magento Commerce edition only. Here is the workflow process - https://docs.magento.com/user-guide/sales/rma-workflow.html

 

But in case you are on the Magento Open Source, please have a look at the Magento 2 RMA System by Webkul, which offers similar features to the Magento RMA.

 

Hope this helps,

Thanks,

Rohit.