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Order confirmation email is missing for registered customer

Order confirmation email is missing for registered customer

Hello, 

My guest customers sender order and bot me and them get order confrimation email, but when a customer register himself and then send an order, neither me og him get this emil.

I use Magento2.3.3

Any suggestion where I have to check?

Regards

1 REPLY 1

Re: Order confirmation email is missing for registered customer

I found the solution:

1. I had some problem with my Marketing / email template and the template which it was used to send order for registered customer Store/ configuration/ Sales emails /New Order Confirmation Template.

I created new template and it was the solution.

new order.jpg