cancel
Showing results for 
Search instead for 
Did you mean: 

Paypal Standard: Require Customer billing Address, No longer supported by Paypal.

Paypal Standard: Require Customer billing Address, No longer supported by Paypal.

Doc Reference: https://docs.magento.com/m2/ce/user_guide/payment/paypal-payments-standard.html

 

It notes that you need to first have it enabled by PayPal.

Verified by an attempt to checkout with this enabled, and receive this error:

PayPal gateway has rejected request. Billing address request is not enabled for merchant (#11601: Request for billing address failed). 

 

Paypal support:  https://www.paypal.com/us/smarthelp/article/why-did-i-get-api-error-code-11601-ts2035

 

When reached out to Paypal support, they replied:

"As PayPal cannot enable the billing address, I would advise you to and disable the billing address request option in your settings."

 

Is there any solution to this issue?