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Requested store is not found - [Afterbuy Netzkollektiv]

Requested store is not found - [Afterbuy Netzkollektiv]


im using magento with netzkollektiv afterbuy extension.
i cannot reach the support team, but i need a solution. most orders (independent of products, payment, guestcheckout oder shipping methods) woking fine. some orders are not syncronized to afterbuy with the error message: "Bestellung konnte nicht importiert werden: Angeforderter Store wurde nicht gefunden." ("Unable to import Order. Requested store is not found")

What could this be?


When i do a test ordner with the same products, shipping and payment it goes through...