Hi,
We currently use Linnworks as a our order/inventory management system, which sends the stock inventory to our Website.
We are having an issue with our stock levels being kicked out. It is allowing customer to click on the product but when they select add to basket customer receive an error message "requested quantity not available" The feed from linnworks is updating the quantity on the back end of the website, however we have noticed the sellable quantity on the back end does not match sometimes it can be zero or sometimes is can be in the minus'.
Why is this happening, how do we go about fixing this?
TIA
Katie
