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UPS Incorrect Rates

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UPS Incorrect Rates

Hello,

 

We have a problem with our stores where neither the negotiated nor published UPS rates match what they actually are at our shipping terminal. We use weight based shipping, and UPS XML.

 

If I send an 8lb package to Illinois, the site calculates UPS Ground at $12.60 when live rates are on. For the same shipment, our actual negotiated rate is $9.08 and the published rate is $14.34. If I turn off the live rates, the site shows it as being $21.00.

 

I have no idea what is causing this issue or how to fix it. If I try turning off UPS XML, then all of the UPS shipping methods completely disappear.

 

I am fine with doing either negotiated rates with a markup, or published rates with a discount, but the rates need to be much more accurate before it will work.

 

Thanks in advance

1 REPLY 1
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Re: UPS Incorrect Rates

Hi @nick_suchecki 

Kindly refer below link, it will help you to resolve issue :

https://magento.stackexchange.com/questions/162479/magento-2-error-displaying-shipping-rates-with-up...

If issue resolve, Please click on 'Kudos' & Accept as Solution!