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hyperlinks added to body copy in articles are NOT showing in the front end (despite flushing cache)

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hyperlinks added to body copy in articles are NOT showing in the front end (despite flushing cache)

help please...I'm so confused!

 

I have (what seems successful) added hyperlinks into the body copy of the News Articles > Content. However, when i save and refresh the page, they are not there and its just the plain text Smiley Sad

I have flushed the cache many times and nothing has changed.

I have no idea what to try....

Version is 2.2.0

2 REPLIES
Magento
Software Development

Re: hyperlinks added to body copy in articles are NOT showing in the front end (despite flushing cac

Hi @martha_sloper

 

could you please share a screenshots or give exact steps where you have added hyperlinks and how you have added ?

 

so its help us to troubleshoot the issues

if issue solved,Click Kudos & Accept as Solution

Re: hyperlinks added to body copy in articles are NOT showing in the front end (despite flushing cac

Hyperlink-1.PNGhyperlink-2.PNG

Hi, thanks for replying...

here's how I went about it, highlighted the text and hyperlinked to a link- however as soon as i press 'insert' the box disappears and nothing happens? very odd!