cancel
Showing results for 
Search instead for 
Did you mean: 

Order confirmation email send take time

0 Kudos

Order confirmation email send take time

Feature request from pareshe, posted on GitHub Nov 02, 2016

In checkout when click on Place order button take time around 13 seconds.

And when Store > Configration > Sales > Sales Emails > General Settings > Asynchronous sending > Enable.

Then it take 7 seconds.

So it take to much time ,also send email from admin order view page. Also sending custom email using observer "checkout_onepage_controller_success_action".

So email sending very slow.

5 Comments
Not applicable
Status changed to: Investigating
 
Not applicable

Comment from mayankzemiprotech, posted on GitHub Nov 02, 2016

Yes you are right Man I also face the same problem. Checkout really take a too much time just because of send email.

Not applicable

Comment from KrystynaKabannyk, posted on GitHub Nov 04, 2016

Hello @pareshe, thank you for reporting this issue, the internal ticket is created - MAGETWO-60521. We will notify you once any changes are made.

Not applicable

Comment from choukalos, posted on GitHub Nov 04, 2016

Hi @pareshe

It sounds like you have customizations (order observer) that are sending emails when ever an order is placed in addition to Magento's out of the box emails. Are you sending those custom emails synchronously? Are your times also for customers that are creating accounts (we send emails - unfortunately not asynchronously for new registered customers)?

@mayankzemiprotech do you have custom observers/emails being sent or extensions doing that? Do you know if those emails are being sent synchronously?

Thanks, Chuck

Not applicable

Comment from pareshe, posted on GitHub Nov 04, 2016

Hi @choukalos

We have removed out customisation , in fresh magento2 when Store > Configration > Sales > Sales Emails > General Settings > Asynchronous sending > Disabled ,That take much time.

But Store > Configration > Sales > Sales Emails > General Settings > Asynchronous sending > Enabled , take to less time.

Customer registration is also taking around 10 seconds.