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My server is crashing as soon as I click on a page - Please help me!

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My server is crashing as soon as I click on a page - Please help me!

I have Magento 2.3.5-P1 installed on a dedicated server (4 core, 4GM memory) and it is crashing from out of memory constantly.  As soon as it recovers, if I click on any link on the site, the server crashes again.  My server host has said "We advise consulting with your developer/content manager to review this further as the application may require some updates to its core functions or modules, if they are out-to-date, as that may be the reason for this resource spike."

 

I am a small business, so I don't have a developer, so I don't know what to do next.  Can anyone advise what might be going wrong?  It was all working perfectly for three weeks, then suddenly it won't run at all and I haven't changed anything.

2 REPLIES 2
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Re: My server is crashing as soon as I click on a page - Please help me!

Hello @bigbob2 

 

Please us to share error logs the exact error to know the issue.

 

Or you can follow below to check if that can fix your issue:

Increase the value of memory limit in your php.ini

follow this for limit:

https://magento.stackexchange.com/questions/209976/magento-2-2-2-allowed-memory-size-of-792723456-by...

 

chmod -R 0777 var/ pub/ generated/ var/
rm -rf var/cache/* var/view_preprocessed/* generated/* pub/static/*
php bin/magento setup:upgrade
php bin/magento setup:di:compile
php bin/magento setup:static-content:deploy -f
php bin/magento cache:flush
php bin/magento indexer:reindex
chmod -R 0777 var/ pub/ generated/ var/


 

Manish Mittal
https://www.manishmittal.com/
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Re: My server is crashing as soon as I click on a page - Please help me!

I am a small business, so I don't have a de Tutuapp veloper, so I don't know what to do next.  Can anyone advise 9Apps  what might be going wrong?  It was all working perfectly for three weeks, then suddenly it won't run at all a ShowBox nd I haven't changed anything.