Hey all,
I recently installed Magento 2, and my hosting provider is Bluehost. I got a theme from Template Monster, and it installed fine, however the megamenu feature isn't working like it did in the demo.
My site: http://www.mintechltd.com
Demo site: http://www.templatemonster.com/demo/58585.html
Issue: The alignment for the items in the megamenu are out of alignment.
I contacted tech support there and this is what they said:
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Thank you for reaching the Technical Department of Template-Help.com!
Currently the problem is not related to the template/theme nor Magento engine but rather is a matter of your Hosting web server configuration / settings.
In order to illustrate what we are talking about, we've completely removed template/theme styles from the following directory:
public_html/app/design/frontend/TemplateMonster/theme764/web
We've also removed the cache in /var/cache directory and /pub/static/
Therefore, there is no cache left, however the modules.css file was still available / accessible from your site within the cache dirrectory:
http://mintechltd.com/pub/static/frontend/TemplateMonster/theme764/en_US/css/modules.css
We recommend you to contact your hosting provider for that matter to resolve the problem.
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So I contacted Bluehost tech support, and they said it didn't look like a hosting issue (I don't think they actually checked anything). So here I am. Any ideas?
Peace,
Trudy