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Luma Showing Placeholders not Thumbnail

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Luma Showing Placeholders not Thumbnail

Hi,

 

I have just installed a clean Magento 2.3 store, and imported products and images.

 

The images are showing in the admin, and on the product, but the category/search pages are showing the Magento placeholder, rather than the thumbnail?

 

Any advice?

4 REPLIES 4
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Re: Luma Showing Placeholders not Thumbnail

Hi @john_clark2 

Might me cache are not generated for the images.

Run the following command once to generate cache again after assign the permission to media folder:

Rn command from magento root path
sudo chmod -R 0777 pub/media

php bin/magento catalog:images:resize

php bin/magento cache:flush


I hope it will help you!

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Problem solved? Click Accept as Solution!
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Re: Luma Showing Placeholders not Thumbnail

Thanks for the reply - tried this but unfortunately made no difference.

 

The thumbnail is showing in the backend and on the product page, just not on the category pages or search - all products just show the M2 placeholder image.

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Re: Luma Showing Placeholders not Thumbnail

Just bumping - hoping someone can assist with this.

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Re: Luma Showing Placeholders not Thumbnail

Hi @john_clark2 

Make sure is you using correct imageId in your imageHelper for getting product thumbnail image.

P.S. all image ids described in vendor/theme-frontend-luma/etc/view.xml or in etc/view.xml of your custom theme

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If my answer is useful, please Accept as Solution & give Kudos
Anuradha Bissa