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Shipping Titles not being displayed on checkout

Shipping Titles not being displayed on checkout

Hi,

 

We have created a flat rate shipping and a free shipping option on our site at southernrecords.co.uk.

The actual monetary values show but the descriptions ar not displayed.

 

When you move onto Review and Payment it displayes both the title and the monetary value (although they are not well formatted).

 

Any help would really be appreciated as we are pretty new to Magento2

 

Thanks

Rich

 

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4 REPLIES

Re: Shipping Titles not being displayed on checkout

Could you please try to check whether shipping title has hide using csv or not. If not hide by css then check in console any error display related to js?

Another way is try with default luma theme and check shipping title is proper display or not. If in luma its display proper then issue is related to your custom theme.
If Issue Solved, Click Kudos/Accept As solutions.

Re: Shipping Titles not being displayed on checkout

Hi Rakesh,

 

Thanks for your reply.

We changed the theme to Luma and still have the same issue - no method name showing alosgside the radio button and price. We also now get a red "X" and red highlighted area showing which seems to be for showing error messages.

You can see it at southernrecords.co.uk - purchase an item and progress to the checkout and the issue is the shipping at the bottom of the page

 

We are new to Magento2 so any help would be great.

Cheers

Rich

 

Re: Shipping Titles not being displayed on checkout

Hi,

 

Does anyone have any ideas on why we are having this problem.

We are new to Magento2 so any advice/help would really be appreciated

 

Thanks

Rich

Re: Shipping Titles not being displayed on checkout

Hi,

 

We had problems with the htaccess file which are ISP changed - something to do with versioning and the access levels it was set at.

 

Thanks

Rich