cms static bloc do not show

[clemence_benharbon]

Hi 

I have a multi store website. I added CMS block which display on anchor categories, main content top. 

The texts do appear on my main website EN but do not appear on the FR website. I created new blocks and I linked them to the FR website. I cleared all caches also.

Any idea why?

thanks!

[Nishu Jindal]

Hi @clemence_benharbon ,

Assign your new cms block to category 

1. edit the category & switch to desired store FR store.

2. Assign the cms block in the Add Cms block Section.

3. also confirm your cms block must have assigned to FR store by editing the cms block. 

After all the changes, clear the cache

Hope this helps you! 
Problem Solved! Click Kudos & Accept as Solution! 

[clemence_benharbon]

i

@Nishu Jindal thanks I tried but it still doesn't show up

I attached you what I did.

Am I missing something?

[Nishu Jindal]

@clemence_benharbon 

Can you share your screenshots on some server.

Thanks!

[clemence_benharbon]

Hi 

@Nishu Jindal 

I made a video here: 

https://www.awesomescreenshot.com/video/1955405?key=885f712366e763737ad3884b01670cba

[Nishu Jindal]

Hi @clemence_benharbon,

In the video you are showing the widget not the cms block.

Just check by editing Cms block in 

content > blocks that block is assigned to FR store or not.

Hope this helps you! 
Problem Solved! Click Kudos & Accept as Solution!

[clemence_benharbon]

Hi @Nishu Jindal 

It is well assigned to the store as you can see here: https://www.awesomescreenshot.com/video/1968958?key=aae2007f724fdac537cc1bdec18b539d

but it still doesn't show up unfortunately

---

@Nishu Jindal wrote:

Hi @clemence_benharbon,

In the video you are showing the widget not the cms block.

Just check by editing Cms block in 

content > blocks that block is assigned to FR store or not.

Hope this helps you! 
Problem Solved! Click Kudos & Accept as Solution!

---

[Nishu Jindal]

Hi @clemence_benharbon ,

Just want to be check, you are using the same Theme "Custom Pearl Theme for Magento 2" for the FR store as well. 

Please check and confirm.

Hope this helps you!

Problem Solved! Click Kudos & Accept as Solution!

[clemence_benharbon]

Hi @Nishu Jindal 

sorry for the late answer, I didn't receive a notification

I actually don't think so. If this is the issue, how should I proceed then?

thanks a lot!

[Nishu Jindal]

HI @clemence_benharbon ,

In that case, you need to delete this widget and create the new one with the required theme which works for your FR store.

Hope this helps you!

Problem Solved! Click Kudos & Accept as Solution!