Using Magento 2.3.5p-1.
I changed the status of an order in sales_order AND sales_order_grid.
Ran indexer command.
Cleared cache and status of order did not change in admin or customer dashboard.
What step am I missing?
Hi @Sheba
BTW direct database table changes are not recommenced.
It you are doing nay changes for testing.. then have you changed order "state" as well with order status in sales_order table.
You can match state with status in "sales_order_status" table.
I hope it will help you!
Hello @Sheba
it is not right way to change order status.
If still want then you are good you need to do into two table
sales_order and sales_order_grid
make sure you are change state or status
hope it will help you
Thanks for your response. I made change in those tables and it did not change status in admin or customer dashboard.