HI there,
Orders are collected by a fulfillment center - (collection - working as expected) - recently shipped orders are not updating the order status to Complete and remain set to Processing. a shipment is being created and the tracking number added - this is not been sent to customer by email. Orders remain with status of Processing .
This issue started a month or two back - we have now upgraded to Magento 2.4.7 -p3 .
Any help will be appreciated.
Thanks