Cancelled order message

[joseph_digiovanna]

I'm trying to find a way to (optionally) send a message to a customer when an order is cancelled, is there a good way of accomplishing that?

[Rakesh Jesadiya]

You need to override Controller Cancel.php from below location

path /vendor/magento/module-sales/Controller/Adminhtml/Order/Cancel.php

you can change your message from above file.

[prakash786]

Hello joseph_digiovanna

You can use order_cancel_after obsever event and send email to customer for order. it's dispatched in the cancel method of \Magento\Sales\Model\Order :

public function cancel()
{
    if ($this->canCancel()) {
        $this->getPayment()->cancel();
        $this->registerCancellation();

        $this->_eventManager->dispatch('order_cancel_after', ['order' => $this]);
    }

    return $this;
}

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