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FEDEX and DHL don't show on frontend

‎11-28-2019 07:33 PM
‎11-28-2019 07:33 PM

FEDEX and DHL don't show on frontend

Using 2.3.3

 

FEDEX and DHL credentials were entered in admin and triple checked.  We verified that the accounts are active with FEDEX and DHL technical support.  Neither account shows on frontend. 

 

FEDEX and DHL claims the issue is with magento.  Please advice.

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‎12-01-2019 11:26 PM
‎12-01-2019 11:26 PM

Re: FEDEX and DHL don't show on frontend

@Sheba Please check you shipping origin and also check the logs.

 

If there is problem with magento then surely some logs will be generated.

 

Thanks

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