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10-09-2019
12:49 AM
10-09-2019
12:49 AM
GA Enhanced Ecommerce with Magento 2 not pushing data
Hey all, I've seen some other threads about Magento 2 and ecommerce tracking but none of them help guide me in the right direction with the issue I'm having.
I am trying to set up enhanced ecommerce with Magento 2 but I'm not getting any data pulling through.
In Magento, the Google API is not set as we have GA running through GTM, however when I have previously had the Google API enabled the data still wasn't pulling through.
The developer has opted to use the plugin 'Magento 2 Google Tag Manager' from Github.
I have got all the recommended custom events set up in GTM for example 'productImpression' but, when I go to preview mode, these tags aren't firing.
In GTM, when I check the dataLayers, I can't see the information I need for my tag to fire.
I spoke to the developer about this and he said I should have everything I need, nothing to do on his end.
I'm lost as to what the issue is if the developer is correct and I do have everything I need.
I'm lost as to what the issue is if the developer is correct and I do have everything I need.
Has anyone got any thoughts on what I should look into next to try and troubleshoot the issue?
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10-09-2019
01:52 AM
10-09-2019
01:52 AM
Re: GA Enhanced Ecommerce with Magento 2 not pushing data
Hello @cherie_bellnigh
Please follow https://docs.magento.com/m2/ee/user_guide/marketing/google-tag-manager.html for your requirements.
Another option is to use the FREE third party extension available at the marketplace:
Google Analytics Enhanced Ecommerce - WeltPixel
Hope it helps.
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