Newly created related rules response time

[nastassja_bertrand]

Hello all Magento friends!

Using Magento 2.2.5 EE here.

Has anyone else encountered bugs/glitches with related product rules? It seems that sometimes my rules are not taking effect however deactivating and reactivating it sometimes fixes the problem...

Please share your solutions regarding this matter! 

Thanks!!

[Manish Mittal]

Hello @nastassja_bertrand

Please try with reindexing and flush cache, then it should work properly:

php bin/magento indexer:reindex
php bin/magento cache:flush

[Manthan Dave]

Hi @nastassja_bertrand

As earlier i suggest you , whenever you save the rules at the backend.

You required to run below commands in a sequence :

php bin/magento indexer:reindex
php bin/magento cache:clean
php bin/magento cache:flush

then check , it will effects and showcased on the frontend.

Hope it helps!

[nastassja_bertrand]

Thank you!

Currently looking where I must run these commands? Is it in system? Not finding it in cache or index management..

Best regards,

Nastassja

[Manthan Dave]

Hi

to run the command you need to open your command line terminal , if you are working on local system then open command line terminal and go to your magento2 root directory from there you need to run this commands ..

if you are working on server then you need to use SSH terminal , logged in with your SSH terminal and go to your magento 2 root directory ..

then run commands from there ..

Hope it helps !

[nastassja_bertrand]

 Is this where I need to reindex? If yes is it all of them?

[nastassja_bertrand]

Im sorry but I am not familiar with this type of manual programming is this the only way?