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Slide disappears after deleting cache files

Slide disappears after deleting cache files

The other day when updating the cache my magento 2 page got a critical error. I solved this error by deleting the folders Mage1, Mage2, Mage3, etc. from the var/cache directory and it was fixed. But since then a Mageplaza slider that appeared in the header has disappeared and I don't know how to fix it. Could you give me some advice?

Thank you very much

Best regards

1 REPLY 1

Re: Slide disappears after deleting cache files

Hello @eabrilbarb17dd 

 

If a slide disappears after deleting cache files in Magento 2, it is likely that the cached data for the slide was removed along with the cache files. This can cause the slide to no longer to be displayed on the website. Please follow the steps below in order to resolve this issue:

  • Clear the cache again: First, try clearing the cache again. This can sometimes resolve the issue by forcing Magento 2 to rebuild the cache and retrieve the missing data.
  • Re-index the website: If clearing the cache does not resolve the issue, you may need to re-index the website. Magento 2 uses an indexing system to optimize the performance of the website. Re-indexing can ensure that all data is up-to-date and available for display.
  • Check the slide settings: If the slide still does not appear after clearing the cache and re-indexing the website, check the slide settings to ensure that it is configured correctly. This includes checking the visibility settings, start and end dates, and any other settings that may affect the display of the slide.
  • Check the slide template file: Finally, check the template file for the slide to ensure that it is correctly referencing the slide data. If the file was modified or deleted, it may need to be restored or updated to ensure that the slide is displayed correctly.
  • In summary, if a slide disappears after deleting cache files in Magento 2, you can try clearing the cache again, re-indexing the website, checking the slide settings, and checking the slide template file to resolve the issue.

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