The details of the purchase, for example order number and other details are being sent for specific domains email ids, such as email@example.com, where as for the gmail account its not being delivered, any solutions please
Hi @bhavana_h1 ,
Have you checked in gmail Spam folder ? sometimes domain name emails are gone in the spam folder if that is not allowed from gmail settings so ?
check in spam folder email might be delivered there
or else let us know more details so it will help us to troubleshoot the issue.
@bhavana_h1 - Strange !!
have you checked error log ? or checked with the email service you are using ? what flag you get there when email is not delivered to gmail account.
Yeah, and the sales details from magento can be received through company email ids, but only its not going to gmail, is there any setting in admin section to remove specific mail domain??
To fix the problem - Navigate to System > Configuration > Advanced > System > Mail sending settings > Set return path > YES
here is the refer link for the same - https://www.tripleginteractive.com/blog/magento/magento-not-sending-emails/
then check it is working or not