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You did not sign in correctly or your account is temporarily disabled

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You did not sign in correctly or your account is temporarily disabled

After installing a new theme . I try to open the Admin panel , i have gave correct username and password but shows the error "You did not sign in correctly or your account is temporarily disabled.

 

can anyone please  tell me  How to resolve this?

1 ACCEPTED SOLUTION

Accepted Solutions
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Re: You did not sign in correctly or your account is temporarily disabled

due to security reason Magento have introduced account disabled functionality with considering security of business.

 

So might be your account is locked - you can unlocked your account by running below command :

 

php bin/magento admin:user:unlock ADMINUSERNAME

After that try to logged in again with same credentials it will works !!

 

if issue solved,Click Kudos & Accept as Solution

View solution in original post

10 REPLIES 10
Highlighted

Re: You did not sign in correctly or your account is temporarily disabled

due to security reason Magento have introduced account disabled functionality with considering security of business.

 

So might be your account is locked - you can unlocked your account by running below command :

 

php bin/magento admin:user:unlock ADMINUSERNAME

After that try to logged in again with same credentials it will works !!

 

if issue solved,Click Kudos & Accept as Solution

View solution in original post

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Re: You did not sign in correctly or your account is temporarily disabled

Thanks....!!!

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Re: You did not sign in correctly or your account is temporarily disabled

Glad to know that you have resolved the issue , Happy to help and keep helping Smiley Happy

if issue solved,Click Kudos & Accept as Solution
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Re: You did not sign in correctly or your account is temporarily disabled

i have tried given command, but it is hsowing below error

Deprecated Functionality: The each() function is deprecated. This message will be suppressed on further calls in /var/www/html/magento2/vendor/colinmollenhour/cache-backend-file/File.php on line 81

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Re: You did not sign in correctly or your account is temporarily disabled

Hi @amitb14

 

Its because of Your PHP version is not compatible with current Magento version which you are using and that's the main reason you are facing this issue !

 

Kindly check your PHP version and Magento compatibility version with the same 

 

For more details refer this link - https://community.magento.com/t5/Installing-Magento-2-x/Deprecated-The-each-function-is-deprecated/t...

 

Refer this Technology stack for the same - https://devdocs.magento.com/guides/v2.2/install-gde/system-requirements-tech.html

 

Hope it helps

if issue solved,Click Kudos & Accept as Solution
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Re: You did not sign in correctly or your account is temporarily disabled

I was in file magento, I tried it, but it do not work.

Where do I run this command?

Fer

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Re: You did not sign in correctly or your account is temporarily disabled

Hi I have the same issue but I am using Magento on Google Cloud Platform. Please could you help me unlock and change the password of the admin

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Re: You did not sign in correctly or your account is temporarily disabled

Hi I have the same issue but I am using Magento on Bluehost Platform. Please could you help me unlock the admin.

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Re: You did not sign in correctly or your account is temporarily disabled

Thanks, this did it!