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Abandoned cart report not displaying subtotal amounts

Abandoned cart report not displaying subtotal amounts

I am NOT seeing the subtotal amounts in the abandoned carts report line items. Most of the time I see the subtotals are zero amounts, but I can see there are amounts in the "Products" and "Quantity" columns. I have to click through to the cart, then click "Manage Shopping Cart" to see the actual products and amount the customer had in their cart. The results are inconsistent as well. I have one example in my list where the Subtotal amount is the partial total and is a single line item. I would like to get accurate subtotal dollar amounts to display in my line items, rather than zero amounts and/or partial amounts.