cancel
Showing results for 
Search instead for 
Did you mean: 

Blank page is displaying after payment success - Pay U Money/Magento 2.2.6

Blank page is displaying after payment success - Pay U Money/Magento 2.2.6

Hi,

I am getting blank_page after payment_success. In simple, after payment is successful, it is not redirecting to my website or order confirmation page. Please request your help..

 

URL which I am getting is https://www.cric66.com/pumbolt/ipn/callbackpayum/ 

 

Thanks,

Wasim

5 REPLIES 5

Re: Blank page is displaying after payment success - Pay U Money/Magento 2.2.6

Hi @wasim_akram1,

 

Normally if you're getting a blank page you should be getting an error 500.

You should check your Magento's logs and your webserver error logs too to try to find the reason of the error and then share that message.

Re: Blank page is displaying after payment success - Pay U Money/Magento 2.2.6

Hi,

Did you received the blank page in all the payment methods or only for Pay U money. Please check with the check/money order payment. 

 

Also, I guess the values are printed with exit. That may return the empty array values. Please check the log files and share the error message.

Re: Blank page is displaying after payment success - Pay U Money/Magento 2.2.6

Hi Damian,

 

Thank you for your response. I checked and found below logs. Please help..

 

Debug Log: [2018-11-28 06:49:53] main.DEBUG: cache_invalidate:  {"method":"GET","url":"https://www.cric66.com/pub/static/version1543310620/frontend/Smartwave/porto/en_US/web/js/theme.js?r..."}} []

 

Exception Log: [2018-11-28 07:08:36] main.CRITICAL: Unable to get content for 'frontend/Smartwave/porto/en_US/web/js/theme.js' {"exception":"[object] (Magento\\Framework\\View\\Asset\\File\\NotFoundException(code: 0): Unable to get content for 'frontend/Smartwave/porto/en_US/web/js/theme.js' at /var/www/vhosts/cric66.com/httpdocs/web/vendor/magento/framework/View/Asset/File.php:186)"} []

Re: Blank page is displaying after payment success - Pay U Money/Magento 2.2.6

Hi @wasim_akram1,

 

Can you try running this command?

 

bin/magento setup:static-content:deploy

Maybe some static asset is not right anymore.

Re: Blank page is displaying after payment success - Pay U Money/Magento 2.2.6

Hi @damian,

 

I ran that command but no use. Any other solution??

 

Regards,

Wasim