Magento Forums
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Blank product detail page on Magento 2

‎01-27-2019 05:01 PM
‎01-27-2019 05:01 PM

Blank product detail page on Magento 2

Hi guys,

 

I am getting a blank page when trying to open a product detail page.

Magento 2 is able to get the product name and display it on meta title tag, but then the layout just stop rendering, so the final HTML is just blank <body></body>.

The product attributes is migrated from our previous Magento 1.9.3.7 website.

There is no issue on the admin site, we can see all the product information.

I have this issue on all Magento CE 2.0, 2.1, 2.2, and now 2.3.

 

You can see the issue on our development site: http://mage.thelightbulb.co.uk.

 

Any help would be greatly appreciated.

0 Kudos
Reply
12 REPLIES 12
‎01-27-2019 10:08 PM
‎01-27-2019 10:08 PM

Re: Blank product detail page on Magento 2

Hello @Hans K 

 

To see an error on product page you can enable develop mode in Magento so error will show on frontend.

Run below command:

php bin/mageno deploy:mode:set developer
Manish Mittal
https://www.manishmittal.com/
0 Kudos
Reply
‎01-27-2019 11:34 PM
‎01-27-2019 11:34 PM

Re: Blank product detail page on Magento 2

Hi Manish,

 

Thank you for replying.

 

But when I change into developer mode, I got this error:

 

1 exception(s):
Exception #0 (Magento\Framework\Config\Dom\ValidationException): Element 'body': This element is not expected. Expected is one of ( attribute, block, referenceBlock, referenceContainer, container, move, uiComponent ).
Line: 749


Exception #0 (Magento\Framework\Config\Dom\ValidationException): Element 'body': This element is not expected. Expected is one of ( attribute, block, referenceBlock, referenceContainer, container, move, uiComponent ).
Line: 749

#0 D:\vhosts\magento2\vendor\magento\framework\Config\Dom.php(117): Magento\Framework\Config\Dom->_initDom('<layout xmlns:x...')
#1 D:\vhosts\magento2\vendor\magento\framework\ObjectManager\Factory\AbstractFactory.php(116): Magento\Framework\Config\Dom->__construct('<layout xmlns:x...', Object(Magento\Framework\App\Arguments\ValidationState), Array, NULL, 'D:/vhosts/magen...', '%message%\nLine:...')

0 Kudos
Reply
‎01-28-2019 12:56 AM
‎01-28-2019 12:56 AM

Re: Blank product detail page on Magento 2

Hello @Hans K 

 

Run below command in root, grep -r -i --include \*.xml '<body' app/design/frontend/

 

You will find some xmls in the result and  you can debug in these files, you will have body tag in related to proudct XML so you fix using these files.

Manish Mittal
https://www.manishmittal.com/
0 Kudos
Reply
‎01-28-2019 02:03 AM
‎01-28-2019 02:03 AM

Re: Blank product detail page on Magento 2

Hi Manish,

 

I have tried to debug the XML layout files, but I did not found any incorrect ones, as I am still using the default Magento 2 theme and no additional extensions.

0 Kudos
Reply
‎01-28-2019 03:54 AM
‎01-28-2019 03:54 AM

Re: Blank product detail page on Magento 2

Hello @Hans K 

 

Can you please try to run below commands once:

php bin/magento setup:upgrade
php bin/magento setup:static-content:deploy -f
php bin/magento cache:flush
chmod -R 0777 var/ pub/ generated/
Manish Mittal
https://www.manishmittal.com/
0 Kudos
Reply
‎01-28-2019 04:48 AM
‎01-28-2019 04:48 AM

Re: Blank product detail page on Magento 2

Hi Manish,

 

I have executed the suggested commands in order, but I am still getting the XML error on "developer" mode and the product detail page is still a blank page.

0 Kudos
Reply
‎01-29-2019 02:12 AM
‎01-29-2019 02:12 AM

Re: Blank product detail page on Magento 2

You can check the errors in the Magento log files and try to identify where the error occurs. 

 

It may be the issue in your store migration and especially in the attribute section.

 

If you able to migrate attribute tables perfectly, it may fix your store issues

 

0 Kudos
Reply
‎01-29-2019 02:53 AM
‎01-29-2019 02:53 AM

Re: Blank product detail page on Magento 2

Hi @intellectbpo ,

 

Thank you for replying.

There is no errors in the debug.log, exception.log and system.log.

And based on the migration.log file, there is no issue on attributes migration.

On the admin site, we can see the product details (along with any custom attributes) without any issue.

0 Kudos
Reply
‎05-09-2019 08:04 AM
‎05-09-2019 08:04 AM

Re: Blank product detail page on Magento 2

Hi,

Same here, Have you solved your problem ?

0 Kudos
Reply