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11-22-2017
03:36 AM
11-22-2017
03:36 AM
Cannot add a user in Magento v.2.2.1
Hi all,
I really need some help. I upgraded my Magento store initially to v2.2.0 and I could not longer add customers using the admin panel.
Every time I tried, I was presented with the following error:
"Something went wrong while saving the customer."
I thought that upgrading to v2.2.1 might solve the issue, however, the problem still persists. I really have no idea where to start with diagnosing this issue. Any help with this would be greatly appreciated.
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2 REPLIES 2
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11-22-2017
09:31 AM
11-22-2017
09:31 AM
Re: Cannot add a user in Magento v.2.2.1
Could you try with indexing command and check,
Rum command from magento project root,
php bin/magento indexer:reindex
Rum command from magento project root,
php bin/magento indexer:reindex
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11-22-2017
09:44 AM
11-22-2017
09:44 AM
Re: Cannot add a user in Magento v.2.2.1
Hi Rakesh,
I have tried that. Reindexing through CLI completes successfully, however, the problem is not resolved. I still cannot edit or create a customer from the admin panel and am presented with the same error as before.
"Something went wrong while saving the customer."
Regards.