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Cannot add a user in Magento v.2.2.1

Cannot add a user in Magento v.2.2.1

Hi all,

 

I really need some help. I upgraded my Magento store initially to v2.2.0 and I could not longer add customers using the admin panel.

 

Every time I tried, I was presented with the following error:

 

"Something went wrong while saving the customer."

 

I thought that upgrading to v2.2.1 might solve the issue, however, the problem still persists. I really have no idea where to start with diagnosing this issue. Any help with this would be greatly appreciated.

2 REPLIES

Re: Cannot add a user in Magento v.2.2.1

Could you try with indexing command and check,

Rum command from magento project root,
php bin/magento indexer:reindex
If Issue Solved, Click Kudos/Accept As solutions.

Re: Cannot add a user in Magento v.2.2.1

Hi Rakesh,

 

I have tried that. Reindexing through CLI completes successfully, however, the problem is not resolved. I still cannot edit or create a customer from the admin panel and am presented with the same error as before.

 

"Something went wrong while saving the customer."

 

Regards.