Preconditions
- Magento community 2.1.2
- VPS, Operating System: CentOS 7.x (64 Bit), PHP version: 7.0.25, apache
Steps to reproduce
- fil out add product fields in full
- upload image
- press save
Expected result
- product should save in backend and database
Actual result
- i get the error message that file does not exist or is not an image and it does not save, yet when i go to the folder in the file manager at below url it does exist and was uploaded
/public_html/pub/media/tmp/catalog/product/s/m/small-antique-french-style-white-buckingham-wall-mirror.jpg
I read a post on github about people with the same issue on various versions of magento and the end comment was to "Find your php.ini file and look for upload_tmp_dir
Uncomment by deleting ; at the beginning of the line and add the pub/media/tmp folder"
seen here> #7178
i have now done this and checked it had saved and flushed cache but it remains the same i still cannot upload any products to start filling out my site, I have read about people saving not in categories and editing database manually for each product but that would not be a viable solution for the admins of the site as they are not that technical and need to add 1000s of products
i also tried adding all of the details first without the image and then saved which gets the product detail and url on the site but when i then go back to add the image i still get an error which this time is..
"Required parameter 'theme_dir' was not passed"
- so whatever the problem is it relates to the image upload only
i really hope someone is kind enough to help out