Hi Support Team,
I am experiencing an issue with the categories on my Magento 2.4.6 website. In the desktop view, the categories are appearing on a second line and are not clickable. However, everything works as expected on mobile.
Since I don’t have programming expertise, could you please guide me on any settings or adjustments I can make through the dashboard to resolve this?
Thank you in advance for your assistance.
Post a URL of your store so we can see what's going on please.
You are using Smartwave's Porto theme. All of the settings related to that menu are located in Stores > Configuration > SW Extensions > Mega Menu
By default it shouldn't look like that so you probably have some custom code breaking it. If that is the case you can't fix it yourself, you need a developer.
Hello @kmuali2604f488,
It sounds like this could be related to your theme's CSS or the configuration of the category menu.
Go to Content > Design > Configuration.
Select the theme you’re using for the Desktop view.
Check if there are any specific layout or header settings for category display. Some themes allow you to adjust category display, such as column width or menu style, which may fix alignment issues.
Since you're using the Smartwave Porto theme, you can adjust your category menu settings directly in the Mega Menu settings. Here’s how to check and adjust those: