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Component Manager Freezes in v2.1.1

Component Manager Freezes in v2.1.1

I'm configuring Magento 2.1.1 after I used the migration tool and it's giving me problems when I'm trying to use component manager.

 

When I try and enter the Magento Marketplace Public/Private Access Key, it simply says "Please wait..." and hangs there. I've searched everywhere and the only error I can find is in Safari's debugger which gives the following error after the PHP script times out:

 

[Error] Failed to load resource: the server responded with a status of 500 (Internal Server Error) (save-auth-json, line 0) https://mywebsite.com/setup/index.php/marketplace/save-auth-json
[Error] Failed to load resource: the server responded with a status of 500 (Internal Server Error) (prolong, line 0) https://mywebsite.com/setup/index.php/session/prolong

 

Any ideas??

6 REPLIES

Re: Component Manager Freezes in v2.1.1

Hi @supanatral,

 

Can you check you webserver error log to try to find which error 500 is?

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Re: Component Manager Freezes in v2.1.1

I found the error that looks like it is the culprit:

 

[Sun Jan 01 22:46:03.899358 2017] [fcgid:warn] [pid 9066] [client 192.0.167.21:64513] mod_fcgid: read data timeout in 600 seconds, referer: http://mywebsite.com/setup/

[Sun Jan 01 22:46:03.910333 2017] [core:error] [pid 9066] [client 192.0.167.21:64513] End of script output before headers: index.php, referer: https://mywebsite.com/setup/

 

Does it usually take this long the first time?

Re: Component Manager Freezes in v2.1.1

@supanatral,

 

I'm not sure but sounds like a configuration issue with mod_fcgid. Did you perform an upgrade of your stack?

Can you check the value of FcgidIOTimeout param?

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Re: Component Manager Freezes in v2.1.1

Upgrade the stack? Which stack do/did I need to upgrade?

Re: Component Manager Freezes in v2.1.1

@supanatral,

 

I'm not saying that you need to perform an update. I'm asking if you did it before the error shows up.

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Re: Component Manager Freezes in v2.1.1

I believe I fixed the issue. It's now working after I updated the php memory limit to 2048M. It still takes forever but at least it finishes successfully.

 

How long does it take everyone else?