Customer has no active cart?

[piyush_khandelw]

Hi,
I installed magento 2.3.0 it works fine but now when i make an order and when on checkout shipping after clicking on checkout i got an error of "This customer not have an active cart." i don't understand that why this error come i not do any modification on cart its on default state previously it work fine not now can anyone know how to solve this problem.
Thanks in advance.

[Ravikant soni]

Hi @piyush_khandelw 

In magento 2 database there is a table "quote". In this table there is a column "is_active". You can check in database table for the particular customer email if is_active is 0 or 1. I think it will be 0 that's why inactive cart error is showing on front. It will help in dubugging the problem.

[piyush_khandelw]

Hi @Ravikant soni 

I checked the table "quote" and in the table is_active is 1 for the customer.
Thank you for answering but this answer not solve my problem.

If you have any other way to solve answer please.

[fjmalik]

Any one know how to fix this issue, I have upgraded to 2.3.1 and this issue started and now upgraded to 2.3.3 still same issue on checkout screen once customer will login error " current customer doesn't have an active cart" 

[advance_ngwarati]

Hi, did you managed to solve this? I'm facing the same issue.

[klimart]

This issue comes from file:
vendor/magento/module-checkout/view/frontend/web/js/model/cart/estimate-service.js

estimateTotalsShipping = function () {
    totalsDefaultProvider.estimateTotals(quote.shippingAddress());
},

You can try to modify it in your theme or using mixing to something like this:

estimateTotalsShipping = function () {
    let cart = customerData.get('cart')();
    if (!cart || !cart.items || !cart.items.length) {
        return;
    }

    totalsDefaultProvider.estimateTotals(quote.shippingAddress());
},      

[comunicativi_ag]

I solved adding this in my php.ini file

include_path = ".:/yourpathtomagento/vendor/magento/zendframework1/library"