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(Flat Rate) Tarifa Plana no aparece

(Flat Rate) Tarifa Plana no aparece

Buenas 

En un Magento 2.3.3 he configurado la tarifa plana pero no aparece en el proceso de compra. Aparecen los restantes métodos de envío pero este no. Está correctamente configurado siguiendo los pasos de las instrucciones de Magento. Tengo otros métodos (Table Rate, DHL..) y aparecen correctamente, pero este no se ve de ninguna de las maneras.
Por mucho que busco no encuentro solución.

9 REPLIES 9

Re: (Flat Rate) Tarifa Plana no aparece

Buenas tardes @juan_carlos11,

 

¿Podrías compartir la configuración que aplicaste?

Re: (Flat Rate) Tarifa Plana no aparece

Hello @juan_carlos11 

If other shipping methods are showing then there shouldn't any trouble.

 

1. Please check the settings by store view in case it is disabled for your store view.

2. Check and confirm all the conditions like country, amount you have setup for flat rate shipping.

 

Was my answer helpful? You can accept it as a solution.
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Re: (Flat Rate) Tarifa Plana no aparece

Thanks for your answer

I see just one store view ans it's set to default

All conditionas are set right, but when you say "amount you have setup for flat rate shipping."  do you mean that there is any set to adjust the amount to show or dont the Flat  Rate.?

 

Re: (Flat Rate) Tarifa Plana no aparece

@juan_carlos11 if you have single store view then also check the settings on default store view may be it is disabled.

 

Other thing which you can do is share the screenshots of the settings so that we can suggest you anything.

 

Also please check the error logs may be you can get some clue from there.

 

Thanks

 

Re: (Flat Rate) Tarifa Plana no aparece


HI @Rahul Gupta, thanks for your answer but:

The store view has not any setting for enable or disable shipping methods

I cannot upload screenshots in this foru

Thanks

 


 

Re: (Flat Rate) Tarifa Plana no aparece

@juan_carlos11 please share the screenshots

Re: (Flat Rate) Tarifa Plana no aparece

How can I share the screen post?

 

Re: (Flat Rate) Tarifa Plana no aparece

@juan_carlos11 just go to admin and take the screenshot and paste here so that we can check the settings.

 

Thanks

Re: (Flat Rate) Tarifa Plana no aparece

These are the settings in shipping method for Flat Rate, I cannot see any wrong value. Others shipping method have similar settings.

Snap1.jpg