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Full name of my customer is null in Admin panel, Can it a spam?

Full name of my customer is null in Admin panel, Can it a spam?

Hi there,

 

I have some question about Customer Management section. Today I just see the new customer record in my admin panel. There is a strange email(temp-email-pse7n1rlsigi@www.tronictoy.com) and no value in full name field (Please see the first picture). Then I go to Account information tab, His First Name is my Shop name (ทรอนิกทอย(TronicToy)) but don't have Last Name.

 

suspect email.PNGdetail.PNG

 

I think this account is a spam because when the new customer register Magento website. The First Name and Last Name is a required field.

required field.PNG

Do you ever see this problem before? How should I do? Please advice me.

 

PS. I'm use Magento Community Edition ver. 1.9.3.1 and installed the Plumrocket Facebook and Twitter Plugin.

3 REPLIES

Re: Full name of my customer is null in Admin panel, Can it a spam?

@Mizogorou

 

It's clearly a spam and as the first point of action, i'd run a security check of the website. Make sure that you have installed all the required security patches. You can do a quick healthcheck of your website her: www.magereport.com

 

Secondly, you should delete that account and try to register with the same information on the frontend youself. 

Magento Certified Solution Specialist | Lead Magento developer
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Re: Full name of my customer is null in Admin panel, Can it a spam?

Thanks for your advice.

Re: Full name of my customer is null in Admin panel, Can it a spam?

@Mizogorou

 

No worries. YOu are welcome. 

 

Please accept my answer as a solution if I was able to help. 


Thanks

Magento Certified Solution Specialist | Lead Magento developer
If this response was helpful to you, consider giving kudos to this post