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Go to Checkout showing popup - create account or sign in

Go to Checkout showing popup - create account or sign in

Hello,

v. 2.2.1,  Open Source

 

I have Stores => Configuration => Sales => Checkout => Checkout Options => Allow Guest Checkout

 

Set to 'Yes' In *all* store view modes.

 

However, clicking on 'GO TO CHECKOUT' anywhere on the site opens up a popup that says:

'

Checkout as a new customer

Creating an account has many benefits:

  • See order and shipping status
  • Track order history
  • Check out faster  CREATE ACCOUNT'

On one side and

'Checkout using your account.. .blah blah.. sign in'

on the other.

 

I don't want the user to have to create an account.. anyone know how to fix this?

 

Thanks!

Donovan

 

 

 

7 REPLIES

Re: Go to Checkout showing popup - create account or sign in

Hi @dbrooke1007,

 

I'm not being able to reproduce the error.

2 questions:

 

  • Are you using a custom theme? Can you check with Luma?
  • Can you upgrade to 2.2.3?
--
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Re: Go to Checkout showing popup - create account or sign in

Thanks Damian, I'm running a 'child theme' of Porto.

 

Porto does have an update, and so does Magento.  I have yet to do any updates, and being that we were just about ready to go live, I'm a little nervous about it.. however, I have done both database and files backup.. so am going to proceed.

 

So far, I can't find any exact instructions on how to update a custom theme unfortunately.

 

The instructions I found for updating Magento are here:

http://devdocs.magento.com/guides/v2.2/comp-mgr/bk-compman-upgrade-guide.html

 

Any other pointers are appreciated.

 

Donovan

Re: Go to Checkout showing popup - create account or sign in

Hi @dbrooke1007,

 

Maybe before upgrade anything you can try chenging to Luma (the default heme) and try again to be sure if the problem is your current theme.

--
If you've found one of my answers useful, please give "Kudos" or "Accept as Solution"

Re: Go to Checkout showing popup - create account or sign in

Wierdest Thing.. switching to Luma worked..  Switching back to the Porto Child theme... worked.

 

So, I guess problem solved!?  :-/

Re: Go to Checkout showing popup - create account or sign in

Hi @dbrooke1007,

 

Maybe it was an issue related with cache or static assets generation.

--
If you've found one of my answers useful, please give "Kudos" or "Accept as Solution"

Re: Go to Checkout showing popup - create account or sign in

I guess it could be, though I regularly flush static files and cache. Thx for the help.

Re: Go to Checkout showing popup - create account or sign in

Alright, this is still an issue and I figured out it only happens when I have downloadable products in the cart. Specifically, it happens when I add a 'Link' in 'Downloadable Information':

 

CATALOG => Products => edit => Select Store View => Downloadable Information =>

select: 'is this downloadable product?'

add link.