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03-20-2019
06:42 PM
03-20-2019
06:42 PM
How to Invoice and order are missing ?
some of the orders and invoice of my website are missing, and it direct to the page shows these info, I wonder what can I do to fix it?
There has been an error processing your request
The requested Payment Method is not available.
Trace: #0 /var/www/vhosts/magento.s17525082.onlinehome-server.info/httpdocs/app/code/core/Mage/Payment/Model/Info.php(82): Mage::throwException('The requested P...') #1 /var/www/vhosts/magento.s17525082.onlinehome-server.info/httpdocs/app/code/core/Mage/Payment/Helper/Data.php(119): Mage_Payment_Model_Info->getMethodInstance() #2 /var/www/vhosts/magento.s17525082.onlinehome-server.info/httpdocs/app/code/core/Mage/Adminhtml/Block/Sales/Order/Payment.php(50): Mage_Payment_Helper_Data->getInfoBlock(Object(Mage_Sales_Model_Order_Payment)) #3 /var/www/vhosts/magento.s17525082.onlinehome-server.info/httpdocs/app/code/core/Mage/Adminhtml/Block/Sales/Order/Payment.php(44): Mage_Adminhtml_Block_Sales_Order_Payment->setPayment(Object(Mage_Sales_Model_Order_Payment)) #4 /var/www/vhosts/magento.s17525082.onlinehome-server.info/httpdocs/app/code/core/Mage/Core/Block/Abstract.php(918): Mage_Adminhtml_Block_Sales_Order_Payment->_beforeToHtml() #5 /var/www/vhosts/magento.s17525082.onlinehome-server.info/httpdocs/app/code/core/Mage/Core/Block/Abstract.php(637): Mage_Core_Block_Abstract->toHtml() #6 /var/www/vhosts/magento.s17525082.onlinehome-server.info/httpdocs/app/code/core/Mage/Core/Block/Abstract.php(581): Mage_Core_Block_Abstract->_getChildHtml('order_payment', true) #7 /var/www/vhosts/magento.s17525082.onlinehome-server.info/httpdocs/app/code/core/Mage/Adminhtml/Block/Sales/Order/View/Tab/Info.php(112): Mage_Core_Block_Abstract->getChildHtml('order_payment') #8 /var/www/vhosts/magento.s17525082.onlinehome-server.info/httpdocs/app/design/adminhtml/default/default/template/sales/order/view/tab/info.phtml(46): Mage_Adminhtml_Block_Sales_Order_View_Tab_Info->getPaymentHtml() #9 /var/www/vhosts/magento.s17525082.onlinehome-server.info/httpdocs/app/code/core/Mage/Core/Block/Template.php(241): include('/var/www/vhosts...') #10 /var/www/vhosts/magento.s17525082.onlinehome-server.info/httpdocs/app/code/core/Mage/Core/Block/Template.php(272): Mage_Core_Block_Template->fetchView('adminhtml/defau...') #11 /var/www/vhosts/magento.s17525082.onlinehome-server.info/httpdocs/app/code/core/Mage/Core/Block/Template.php(286): Mage_Core_Block_Template->renderView() #12 /var/www/vhosts/magento.s17525082.onlinehome-server.info/httpdocs/app/code/core/Mage/Adminhtml/Block/Template.php(81): Mage_Core_Block_Template->_toHtml() #13 /var/www/vhosts/magento.s17525082.onlinehome-server.info/httpdocs/app/code/core/Mage/Core/Block/Abstract.php(919): Mage_Adminhtml_Block_Template->_toHtml() #14 /var/www/vhosts/magento.s17525082.onlinehome-server.info/httpdocs/app/code/core/Mage/Adminhtml/Block/Widget/Tabs.php(303): Mage_Core_Block_Abstract->toHtml() #15 /var/www/vhosts/magento.s17525082.onlinehome-server.info/httpdocs/app/design/adminhtml/default/default/template/widget/tabs.phtml(38): Mage_Adminhtml_Block_Widget_Tabs->getTabContent(Object(Mage_Adminhtml_Block_Sales_Order_View_Tab_Info)) #16 /var/www/vhosts/magento.s17525082.onlinehome-server.info/httpdocs/app/code/core/Mage/Core/Block/Template.php(241): include('/var/www/vhosts...') #17 /var/www/vhosts/magento.s17525082.onlinehome-server.info/httpdocs/app/code/core/Mage/Core/Block/Template.php(272): Mage_Core_Block_Template->fetchView('adminhtml/defau...') #18 /var/www/vhosts/magento.s17525082.onlinehome-server.info/httpdocs/app/code/core/Mage/Core/Block/Template.php(286): Mage_Core_Block_Template->renderView() #19 /var/www/vhosts/magento.s17525082.onlinehome-server.info/httpdocs/app/code/core/Mage/Adminhtml/Block/Template.php(81): Mage_Core_Block_Template->_toHtml() #20 /var/www/vhosts/magento.s17525082.onlinehome-server.info/httpdocs/app/code/core/Mage/Core/Block/Abstract.php(919): Mage_Adminhtml_Block_Template->_toHtml() #21 /var/www/vhosts/magento.s17525082.onlinehome-server.info/httpdocs/app/code/core/Mage/Core/Block/Text/List.php(43): Mage_Core_Block_Abstract->toHtml() #22 /var/www/vhosts/magento.s17525082.onlinehome-server.info/httpdocs/app/code/core/Mage/Core/Block/Abstract.php(919): Mage_Core_Block_Text_List->_toHtml() #23 /var/www/vhosts/magento.s17525082.onlinehome-server.info/httpdocs/app/code/core/Mage/Core/Block/Abstract.php(637): Mage_Core_Block_Abstract->toHtml() #24 /var/www/vhosts/magento.s17525082.onlinehome-server.info/httpdocs/app/code/core/Mage/Core/Block/Abstract.php(581): Mage_Core_Block_Abstract->_getChildHtml('left', true) #25 /var/www/vhosts/magento.s17525082.onlinehome-server.info/httpdocs/app/design/adminhtml/default/default/template/page.phtml(58): Mage_Core_Block_Abstract->getChildHtml('left') #26 /var/www/vhosts/magento.s17525082.onlinehome-server.info/httpdocs/app/code/core/Mage/Core/Block/Template.php(241): include('/var/www/vhosts...') #27 /var/www/vhosts/magento.s17525082.onlinehome-server.info/httpdocs/app/code/core/Mage/Core/Block/Template.php(272): Mage_Core_Block_Template->fetchView('adminhtml/defau...') #28 /var/www/vhosts/magento.s17525082.onlinehome-server.info/httpdocs/app/code/core/Mage/Core/Block/Template.php(286): Mage_Core_Block_Template->renderView() #29 /var/www/vhosts/magento.s17525082.onlinehome-server.info/httpdocs/app/code/core/Mage/Adminhtml/Block/Template.php(81): Mage_Core_Block_Template->_toHtml() #30 /var/www/vhosts/magento.s17525082.onlinehome-server.info/httpdocs/app/code/core/Mage/Core/Block/Abstract.php(919): Mage_Adminhtml_Block_Template->_toHtml() #31 /var/www/vhosts/magento.s17525082.onlinehome-server.info/httpdocs/app/code/core/Mage/Core/Model/Layout.php(555): Mage_Core_Block_Abstract->toHtml() #32 /var/www/vhosts/magento.s17525082.onlinehome-server.info/httpdocs/app/code/core/Mage/Core/Controller/Varien/Action.php(390): Mage_Core_Model_Layout->getOutput() #33 /var/www/vhosts/magento.s17525082.onlinehome-server.info/httpdocs/app/code/core/Mage/Adminhtml/controllers/Sales/OrderController.php(128): Mage_Core_Controller_Varien_Action->renderLayout() #34 /var/www/vhosts/magento.s17525082.onlinehome-server.info/httpdocs/app/code/core/Mage/Core/Controller/Varien/Action.php(418): Mage_Adminhtml_Sales_OrderController->viewAction() #35 /var/www/vhosts/magento.s17525082.onlinehome-server.info/httpdocs/app/code/core/Mage/Core/Controller/Varien/Router/Standard.php(254): Mage_Core_Controller_Varien_Action->dispatch('view') #36 /var/www/vhosts/magento.s17525082.onlinehome-server.info/httpdocs/app/code/core/Mage/Core/Controller/Varien/Front.php(172): Mage_Core_Controller_Varien_Router_Standard->match(Object(Mage_Core_Controller_Request_Http)) #37 /var/www/vhosts/magento.s17525082.onlinehome-server.info/httpdocs/app/code/core/Mage/Core/Model/App.php(365): Mage_Core_Controller_Varien_Front->dispatch() #38 /var/www/vhosts/magento.s17525082.onlinehome-server.info/httpdocs/app/Mage.php(684): Mage_Core_Model_App->run(Array) #39 /var/www/vhosts/magento.s17525082.onlinehome-server.info/httpdocs/index.php(83): Mage::run('', 'store') #40 {main}
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03-20-2019
09:56 PM
03-20-2019
09:56 PM
Re: How to Invoice and order are missing ?
Hello @jelly_fish
As I have checked your issues you are using Magento 1.x.
Order and invoice are still there. It throws the error because of the not found the payment method. There are few cases.
- You have deleted some data from DATABASE.
- You change or remove the old payment method setting.
- You have added a new store and not set the propre payment method.
Solution
- Please Check
- <Magento Director>/var/log/exception.log
- <Magento Director>/var/log/system.log
- Debug into the \Mage_Payment_Model_Method_Abstract::isAvailable() method to see what is going on.
- If still not found then
/app/code/core/Mage/Payment/Model/Info.php:83
/app/code/core/Mage/Sales/Model/Quote/Payment.php:151
If you got a solution, please Accept as Solution & Click Kudos.