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I don’t see The Flush Cache Keys in backend

I don’t see The Flush Cache Keys in backend

Hi,

a very strange thing happens to me in backend. I don’t see the 3 keys to empty the cache.

this happened as a result of restoring a backup.

What can cause this? many thanks

 

img

 

 

3 REPLIES 3

Re: I don’t see The Flush Cache Keys in backend

Hi @iGniTioN3D,

 

Your current admin account is not authorized to perform these functions, so it will be hidden. You can check it in System -> Permissions -> User Roles

 

Click on the account you're using and it will redirect you to the role information, then you click on the Role Resources tab, where you can see all the permissions in your account. 

 

Hope this can help you! Let me know if you need further assistance. 

__________

If issue solved, Click Kudos & Accept as Solution

Marcus | LitExtension Expert
https://litextension.com/

Re: I don’t see The Flush Cache Keys in backend

Thanks for the answer Marcus.

Unfortunately that’s not the problem. I checked the permissions and the role is configured as follows:

 

img-001.png

many thanks

Re: I don’t see The Flush Cache Keys in backend

Hey are you talking about the "Additional Cache Management Tab" ??

 

I think some js conflict occurs in your Magento that's why the additional tab is not visible in cache management settings, you can try to set deploy mode production to developer mode.

 

bin/magento deploy:mode:set developer.


image_2021_04_30T08_00_54_620Z.png

 

https://www.awesomescreenshot.com/image/7798083?key=76e2b9dfcf35b1abeca5178fe3d4049d 

Thanks.