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I've encoutered a problem with extension in custom theme, please help me

I've encoutered a problem with extension in custom theme, please help me

Hello,
I am facing problem to show the product video in the front end of custom theme of Magento 2.
I am using Watches Magento , Item number: 50896 by templatemonster and Magento ver. 1.9.2.2 version.
I followed the instruction in pdf file for custom themes. Placed all the file. But unfortunately it's not working on product page in frontend. 
Can you help me on this topic please?
Thanks.

1 REPLY

Re: I've encoutered a problem with extension in custom theme, please help me

Hello @anna_corigant

 

if you purchased theme then ask them, they will provide solution for that.

 

If they can not provide a solution, please provide more info regarding to issue.