Import/Export Products Issue

[gary_curran]

Hello,

Untill last week everything was working fine.  I try to download CSV of producs via Export.
I select products and CSV
click continue on next page
this is what loads.   MESSAGE IS ADDED TO QUEUE. WAIT TO GET YOUR FILE SOON.

No download happens (Waited over 2 hours) Cleared cache, rebuilt etc.

Anybody any clue how to fix this ?
Magento version 2.3.2

[Meetanshi]

Hello @gary_curran 

Have you added more products this week?

The issue may be due to a larger number of products which causes a timeout. In that case, you need to increase the max_execution_time.

What is the total number of products and how much is the max_execution_time?

[gary_curran]

currently on site they have 2500 products which have been uploaded over 1 month ago.Export and import was working up untill 1 week ago, Think it could of updated magento and this could be cause.
Max execution time was set to 0 ...have modified to 18000 and still not able to export.

[gary_curran]

Being told from multiple sources this is a magento bug... Unsure if true or when it will be patched

[Arthi90]

Have you found the solution, i have the same issue, meantime you try running this code in ssh php bin/magento cron:install

[Leo27]

Hello,

any fix for this issue? I'm having the same problem...

Best Regards,

Leonel Nunes

[kerry_beck]

we also have the problem. it started after the mag2  2.3.2

i would be interested to know when the fix is coming.

keeping a track of 3k products without having a download is impossible 

is there an alternative?

[gary_curran]

Hello,

Mine seems to have sorted itself out. So it adds to this Queue check the list:

http://prntscr.com/pxfcie

It should appear (2k products took around 10 mins to appear) but as it doesnt list when the export was made/completed its hard to keep track of which one is the newest. I presume its always bottom one, but i could be very wrong and it be the top one.

Thanks

[Aveshnaik007]

Run this command should solve the problem 

php bin/magento queue:consumer:start exportProcessor

For more information about it refer this https://learningmagento.com/troubleshooting-export-products-csv-in-magento-2/