Import products: image file upload fails M2 Open Source v2.2.5
I am receiving an error when attempting to import product data / images. - 1. Imported resource (image) could not be downloaded from external resource due to timeout or access permissions in row(s): 1
This is a single store, Magento 2.2.5 on Nexcess shared hosting Magento 2.2.5
We just upgraded from 2.2.4 using CLI / Composer / repo.magento.com
Testing v2.2.5 everything working ok except running into this problem today. The only other environment change we made was to add a custom theme with parent: Magento Blank. New custom theme is still a skeleton, only changes are add logo / favicon, remove a block, and move a block.
The product import / image upload worked ok with v 2.2.4 - we have a large set of products loaded successfully from that version.
The image files are uploaded to pub/media/import
We are producing a csv comma delimited file created in open office spreadsheet for clean csv with 3 fields: sku base_image small_image
The CSV data structure is this: sku, base_image, small_image P123, P123.png, P123-s.png
Import from Magento Admin Entity Type Products Import behavior Add/Update Stop on Error Allowed Errors Count 10 Field separator , Multiple value separator , Fields enclosure (not checked) Select File to Import - my csv file Images File Directory pub/media/import Check Data: Checked rows: 5, checked entities: 5, invalid rows: 0, total errors: 0 File is valid! To start import process press "Import" button
Press Import button, result is: Import Status X Maximum error count has been reached or system error is occurred! Following Error(s) has been occurred during importing process: Only the first 100 errors are shown. Download full report 1. Imported resource (image) could not be downloaded from external resource due to timeout or access permissions in row(s): 1 Download error report - errors: Imported resource (image) could not be downloaded from external resource due to timeout or access permissions
This seems to be a problem with a long history. I have been doing extensive research and testing to find a solution. Any help is appreciated.