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Importing Customer Main File Error

Importing Customer Main File Error

I am trying to import my customer database from Magento 1 to a Magento 2 dev site, but I am getting the following error: 

 

Header contains invalid attribute(s): "reward_update_notification", "reward_warning_notification"

 

Screen Shot 2017-11-04 at 12.40.12 PM.png

 

I dowloaded the sample file and filled in all of the cells, but I have no idea what these two tabs are. Has anyone else seen this error before? 

4 REPLIES

Re: Importing Customer Main File Error

Hi @kylebombardier,

 

Maybe you've used a loyalty program module?

That sounds as attributes from a feature of that kind.

If you have those 2 columns on you file, can you test with those columns/values?

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Re: Importing Customer Main File Error

These columns are added by default when I click "download sample file" from the admin panel. Are these not default items that Magento recognizes? If not, do you know why they are included in the sample file?

 

Long story short, I am building out a development website using a new theme on Magento 2.1.9, and then I'm planning on pushing this live on my primary domain, overwriting the current version of 1.9.0. 

Re: Importing Customer Main File Error

You can try with remove both field from csv file and check it,

reward_update_notification
reward_warning_notification

Remove above both field from csv file and try to import again.

 

Thanks.

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Re: Importing Customer Main File Error

Matching data to the sample file, I also get this error.

 
Header contains invalid attribute(s): "reward_update_notification", "reward_warning_notification"