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Incorrect ReCaptcha validation

Incorrect ReCaptcha validation

Hi Guys,

After update Magento to  2.3.5-p1 we could not use Google reCaptcha on our site. Please, give me a insight!




Re: Incorrect ReCaptcha validation

Hi @visol069,


This error message is related to the default Magento or third-party captcha. When you use a custom theme, it hides "I'm not a robot" checkbox and it's not available for submitting.


The solution is pretty easy: just disable the default Magento or third-party captcha.


One of the possible solutions, when you see an incorrect captcha message in Magento 2, is to make captcha 1 -> 0 in core_config_data table. Try after clearing cache and if not work then reindex.


Update below row in database:

Update core_config_data set value=0 WHERE path LIKE '%admin/captcha/enable%'

php bin/magento cache:flush

php bin/magento cache:clean

In case you do not have this line, you have to insert it.


Hope this can help you! Let me know if you need further assistance.


If issue solved, Click Kudos & Accept as Solution.

Marcus | LitExtension Expert