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Incorrect ReCaptcha validation

Incorrect ReCaptcha validation

Hi Guys,

After update Magento to  2.3.5-p1 we could not use Google reCaptcha on our site. Please, give me a insight!

 

GOOGLE RECAPTCHA.png

1 REPLY 1

Re: Incorrect ReCaptcha validation

Hi @visol069,

 

This error message is related to the default Magento or third-party captcha. When you use a custom theme, it hides "I'm not a robot" checkbox and it's not available for submitting.

 

The solution is pretty easy: just disable the default Magento or third-party captcha.

 

One of the possible solutions, when you see an incorrect captcha message in Magento 2, is to make captcha 1 -> 0 in core_config_data table. Try after clearing cache and if not work then reindex.

 

Update below row in database:

Update core_config_data set value=0 WHERE path LIKE '%admin/captcha/enable%'

php bin/magento cache:flush

php bin/magento cache:clean

In case you do not have this line, you have to insert it.

 

Hope this can help you! Let me know if you need further assistance.

___________

If issue solved, Click Kudos & Accept as Solution.

Marcus | LitExtension Expert
https://litextension.com/