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Invoice marked as paid when order cancelled

Invoice marked as paid when order cancelled

We have had reports recently that some clients have been creating orders through our online store. However if, for whatever reason after they have placed the order but cancelled it before they provide payment, the invoice is still generated and sent, but marked as paid even though the order remains on hold or similar. How can i prevent the invoice from marking itself as paid until payment confirmation is made?

1 REPLY

Re: Invoice marked as paid when order cancelled

What Magento version and payment module do you use?