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Issue in different admin user have different Catalog Product search result - Magento 2.1.4

Issue in different admin user have different Catalog Product search result - Magento 2.1.4

We are getting an issue in multiple admin user login, we have more then one admin users,

  1. When we tried to search catalog products using first user then result will be fine, it will displays product with enable and disable status (All products in search criteria).
  2. But if we have logged in with another user and search same thing as per first user then the result was different. Only enabled product showing on that list, disabled products not showing, Also when we tried to sort via Column title then it will be fine.
3 REPLIES

Re: Issue in different admin user have different Catalog Product search result - Magento 2.1.4

Some filter may be applied for different admin user. Make sure to reset the filter. Should be only user issue.

Thanks,
Tarandeep
Magento 2 Certified Solution Specialist (x2). Follow me on Twitter

Re: Issue in different admin user have different Catalog Product search result - Magento 2.1.4

No filter has been used, both are fresh user

Re: Issue in different admin user have different Catalog Product search result - Magento 2.1.4

Did you try different browser or clearing the browser cache? Please also have browser debug mode open to see any JS error is occurring. Should not be an issue as it is working for other user.

 

You should also consider upgrading your Magento version. Upgraded version would have bunch of issue fixes which may resolve many of such issues.

Thanks,
Tarandeep
Magento 2 Certified Solution Specialist (x2). Follow me on Twitter