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Issue installing extension: stalls on "Update is already in progress"

Issue installing extension: stalls on "Update is already in progress"

Hello,

 

Preconditions: Magento 2.3.0 PHP 7.2.xx

 

Summary of the Issue

The problem occurs with all extensions.

I am trying to install stripeofficial/stripe-payments on Magento 2.3.0 using extension manager and when it gets to the Component Install phase it stalls after: ./composer.json has been updated and continues to print Update is already in progress

 

[2019-03-25 07:45:04 UTC] Job "setup:cache:disable []" has been successfully completed
[2019-03-25 07:46:03 UTC] Job "update {"components":[{"name":"stripeofficial/stripe-payments","version":"2.0.9"}]}" has been started
[2019-03-25 07:46:03 UTC] Starting composer update...
[2019-03-25 07:46:23 UTC] ./composer.json has been updated

[2019-03-25 07:47:03 UTC] Update is already in progress.
[2019-03-25 07:48:01 UTC] Update is already in progress.
[2019-03-25 07:49:02 UTC] Update is already in progress.
[2019-03-25 07:50:02 UTC] Update is already in progress.
[2019-03-25 07:51:02 UTC] Update is already in progress.
[2019-03-25 07:52:02 UTC] Update is already in progress.
[2019-03-25 07:53:02 UTC] Update is already in progress.
[2019-03-25 07:54:02 UTC] Update is already in progress.
[2019-03-25 07:55:02 UTC] Update is already in progress.
[2019-03-25 07:56:02 UTC] Update is already in progress.
[2019-03-25 07:57:02 UTC] Update is already in progress.
[2019-03-25 07:58:02 UTC] Update is already in progress.
[2019-03-25 07:59:02 UTC] Update is already in progress.

 

I have looked around at several solutions and have tried the following:

  1. Checked permissions for the /var files
  2. Removed the .update_in_progress.flag and the .maintenance.flag

Actual Result

It doesn't get installed

When I remove the two files mentioned above, I get:
Success Your store is no longer in maintenance mode. You installed: stripeofficial/stripe-payments

But when I go back into the admin panel stripe-payments isn't on the sidebar, and if I check the install wizard it has not been installed.

 

Any guidance on the next steps to take to get this resolved would be greatly appreciated.

3 REPLIES 3

Re: Issue installing extension: stalls on "Update is already in progress"

Hello @vedanet ,

 

Please remove below file from var directory

.update_in_progress.flag

--
If my answer is useful, please Accept as Solution & give Kudos

Re: Issue installing extension: stalls on "Update is already in progress"

Your solution is not correct

 

When I remove the file

.update_in_progress.flag

I get:
Success Your store is no longer in maintenance mode. You installed: stripeofficial/stripe-payments.

 

But when I go back into the admin panel stripe-payments isn't on the sidebar, and if I check the install wizard it has not been installed.

 

How should I solve this problem and install extensions?

Re: Issue installing extension: stalls on "Update is already in progress"

Also having the same issue, did you get a solution for this? thank you!