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Magento 2.1.3 Order confirmation email no longer sending automatically

Magento 2.1.3 Order confirmation email no longer sending automatically

The order and invoice emails have all of a sudden stopped sending automatically, they can still be sent manually by clicking on 'send email' there seems to be no issue on the email server, is there a way to fix this?

1 REPLY

Re: Magento 2.1.3 Order confirmation email no longer sending automatically

@shinayd10

 

There are a few things to check: 

  • Make sure your Mail server is not offline
  • Check that there is no failed email queue on your server (If there is then it will tell you te reason)
  • Check that your server IP is not blacklisted

You can find further information here: http://www.html-form-guide.com/email-form/php-script-not-sending-email.html 

Magento Certified Solution Specialist | Lead Magento developer
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