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Magento 2.3.0 product image cache resizing images + Reward points for this order -is missing

Magento 2.3.0 product image cache resizing images + Reward points for this order -is missing

Hi,

I have installed clean Magento EE2.3 . after I have moved to production mode I got 2 big problems.

1)  when I look on the product page I can see it being resized to a different size with white lines. look at the original image that has been uploaded:

this is cache images:

 https://babybeddingdesign.com/pub/media/catalog/product/cache/b3b166914d87ce343d4dc5ec5117b502/d/u/...

this is original images that were upload (just remove cache):

https://babybeddingdesign.com/pub/media/catalog/product/d/u/dumbo_bedding_set.jpg

2) on Magento EE2.3 when a buyer goto checkout without been register Magento gives a message of pointspoints

I hade this on developer mode and now it missing after moving to production. 

4 REPLIES 4

Re: Magento 2.3.0 product image cache resizing images + Reward points for this order -is missing

Hello @decornmore 

 

1) may be it is your theme related issue

try with default magento luma theme

or check below thing into view.xml

?xml version="1.0"?>
<view xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="urn:magento:framework:Config/etc/view.xsd">
    <media>
        <images module="Magento_Catalog">
            <image id="category_page_list" type="small_image"> // where imaage id large_image or media_image
                <width>240</width>
                <height>300</height>
                <transparency>false</transparency>
                <aspect_ratio>false</aspect_ratio>
                <frame>false</frame>
            </image>
        </images>
    </media>
</view>

2) i can not able to see that image


Problem solved? Click Kudos & Accept as Solution!
Sunil Patel
Magento 2 Certified Professional Developer & Frontend Developer

Re: Magento 2.3.0 product image cache resizing images + Reward points for this order -is missing

Hi,
1) it's not theme related because it was working ok on developer mode.
2) the image only show how the massage look like on site. Not sure whay it not show on this site. The main problem is same no massage show.

Re: Magento 2.3.0 product image cache resizing images + Reward points for this order -is missing

one more problem i see now is on admin. the product page is broken (lines are not on same live) see the image. 

admin.PNG

Re: Magento 2.3.0 product image cache resizing images + Reward points for this order -is missing

nothing have help me i just copy from media to cache folder.

but this is a temporary solution, what will be next time when I clean cache?