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Magento 2 - 'Add Subcategory' button not showing in Admin

Magento 2 - 'Add Subcategory' button not showing in Admin

I don't understand why the Add root category and sub-category button isn't showing up in my store. Does anyone have a solution for this?

Index and cache are normal, as I have reindexed it and checked other things possibly wrong. Every other button including the upload button works normally.

I have switched Default store View to All Store Views and vice versa but it still doesn't work.

Here is a screenshot:
https://i.stack.imgur.com/7CdAo.png
6 REPLIES

Re: Magento 2 - 'Add Subcategory' button not showing in Admin

Hi @daniel_dozie,

 

Can you check the browser console to be sure no JS errors are happening?

Did you installed some 3rd-party module lately?

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Re: Magento 2 - 'Add Subcategory' button not showing in Admin

There isn't any custom module installed. Though I'm using a custom theme,
same as other folks purchased the theme but there hasn't been a complain
like mine.. I'm just confused as I really don't know where to start looking
from.

Re: Magento 2 - 'Add Subcategory' button not showing in Admin

Hi @daniel_dozie,

 

Can you confirm if you get JS errors on your browser console in that page?

--
If you've found one of my answers useful, please give "Kudos" or "Accept as Solution"

Re: Magento 2 - 'Add Subcategory' button not showing in Admin

Hey guys same problem here , no buttons to create root or subcategories , any solutions yet ?

thnx

Re: Magento 2 - 'Add Subcategory' button not showing in Admin

Hi @character27,

 

Can you check your broswers console? Maybe there is an error message than can help us?

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If you've found one of my answers useful, please give "Kudos" or "Accept as Solution"

Re: Magento 2 - 'Add Subcategory' button not showing in Admin


hey @Damian Culotta
Here's the Web console result .

categoryproblem.JPG