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Magento 2 can't login to a dashboard

Magento 2 can't login to a dashboard

Hi everybody,

 

Please help me to fix my problem. Recently, I installed magento 2 on a hosting via centos 7. Everything works good but I can't get access to my dashboard. When I'm trying to log in, I get next message " You did not sign in correctly or your account is temporarily disabled". I know that I'm using correct password and username. Which command,  will help me out to solve this problem? Thank you in advance.

18 REPLIES

Re: Magento 2 can't login to a dashboard

The problem could be because of a top-level domain usage like localhost.

Re: Magento 2 can't login to a dashboard

Hello,

If you use a top-level domain usage like localhost, you try @Dmitry_Fedyuk guide.

If not, you should take a look into: vendor/magento/module-user/Observer/Backend/AuthObserver.php to see more detail.  Additionally, find table admin_user to remove the "lock" information:

 

UPDATE admin_user a SET a.`failures_num` = 0, a.`first_failure` = NULL, a.`lock_expires` = NULL WHERE a.`username` = 'admin';

 

Problem solved? Click Accept as Solution!

Re: Magento 2 can't login to a dashboard

I have same errror: You did not sign in correctly or your account is temporarily disabled.

 

and can't login to a dashboard.

 

A remove and reinstall but the same error. I tried the solution above bu the same error.

 

What can I do?

Re: Magento 2 can't login to a dashboard

So what was the solution to this? unlocking user from cli does not work either..

Re: Magento 2 can't login to a dashboard

Facing this issue again and again and no idea how to resolve this....Please some one help me out in this?

Re: Magento 2 can't login to a dashboard

I have this problem as well

anyone can help to fix it?

Re: Magento 2 can't login to a dashboard

Have a solution already?

Re: Magento 2 can't login to a dashboard

Did you make sure the password is formatted properly? I had this issue using the cli command magento setup:install. The install completes and says everything is ok but the password is not validated and actually causes an error when trying to use it.

 

https://github.com/magento/magento2/issues/2077

 

User Requirements:

User Name is a required field.
First Name is a required field.
Last Name is a required field.
Please enter a valid email.
Password is required field.
Your password must be at least 7 characters.
Your password must include both numeric and alphabetic characters.

Re: Magento 2 can't login to a dashboard

I have same errror: You did not sign in correctly or your account is temporarily disabled.

 

and can't login to a dashboard.

 

A remove and reinstall but the same error. I tried the solution above bu the same error.

 

What can I do?