Magento automated email won't send

[Jojobaa]

---

@Rakesh Jesadiya wrote:

Download that CSV file and replace file name with nl_NL.csv

Keep your CSV file at below location,

app/design/frontend/{Vendorname}/{themename}/i18n/nl_NL.csv

---

Stupid me, it came out that when I previewed the template they where already translated in Dutch 

But there is more. So I created the Email Templates: http://prntscr.com/jzul9b

Added them to customer configuration etc. http://prntscr.com/jzulwn

But when I go to stores / configuration / Dotmailer / Email Templated I still can't fill the list. They still appear to be empty: http://prntscr.com/jzumec

Regards

[Rakesh Jesadiya]

For Email Templates in Magento 2 Dotmailer module,

By default There are not any template is available. Dotmailer Gets email template from Dotmailer account. You need to create the account first set API Username and API Password to connect with an account.

Here email template will be display after create an email template from Your dotmailer account. Its directly sync with Dotmailer server to your magento account.

So Its not issue related to magento Its default functionality for Dotmailer module.

You can setup from here,

https://support.dotmailer.com/hc/en-gb/articles/360000638264-Magento-2-configuration-guide

Check this link is for magento 1 but its your remove the doubt of email template empty,

https://support.dotmailer.com/hc/en-gb/articles/360000091884-Transactional-email-templates

Hope Its helpful for you.

[Jojobaa]

Ok then there is another reason why my automated mailing doesn't work.

I have setup all templates: http://prntscr.com/jzyts2

I have set the email customers and sale settings: http://prntscr.com/jzyuge

But still when I make an order no emails are sent. Do I miss something? I use Nexcess hosting and my default Nexcess email is activated in the hostings control panel.

[Rakesh Jesadiya]

You can contact for Nexcess for email is not working and they will guide you about your query.

They will let you know about error log from server side if any error exist.

[Jojobaa · Accepted solution]

---

@Rakesh Jesadiya wrote:

You can contact for Nexcess for email is not working and they will guide you about your query.

They will let you know about error log from server side if any error exist.

---

Got it solved. It came out the PHP configuration for your user had the following value for sendmail:

 php_value[sendmail_path] = /usr/sbin/sendmail -t -i -f postmaster@mydomain.nl

 And I added a return-paty email address.